top of page

מדיניות הפרטיות של Tech Linked

Privacy Policy
 
Privacy Policy
Introduction and Purpose Statement
Welcome to Linked! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, in compliance with international standards like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using Linked's services, you trust us with your information, and we aim to make every interaction secure, transparent, and respectful of your rights.
Information We Collect
To provide you with our eSIM services and enhance your experience, we collect various types of information:
Personal Information Provided Directly by Users

  • Account Details: Name, email address, password, and contact information necessary for account setup and management.

  • Billing Information: Credit card numbers, billing addresses, and other payment details required for processing transactions.

  • Customer Support Interactions: Information you provide when contacting us for assistance, including chat logs and correspondence.

Automatically Collected Information

  • Device Information: IP addresses, browser type, operating system, and device identifiers collected to optimize our services for your device.

  • Usage Data: Information about how you interact with our website and app, including pages viewed, links clicked, and features used.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to personalize your experience and gather analytical data. Tools like Google Analytics help us understand usage patterns and improve our services.

Location Data

  • Geolocation Information: With your consent, we may collect precise location data to customize eSIM service availability and optimize network performance.

How We Use Your Information
We utilize the collected information for the following purposes:
Account Management

  • Identity Verification: Confirming your identity to secure your account and prevent unauthorized access.

  • Transaction Processing: Handling payments, renewals, and refunds securely and efficiently.

  • Account Maintenance: Keeping your account information up-to-date and managing preferences.

Customer Support

  • Assistance Requests: Responding to your inquiries, resolving technical issues, and providing effective customer service.

  • Feedback and Surveys: Gathering your input to improve our services and address your needs.

Personalization

  • Customized Experience: Tailoring content, recommendations, and offers based on your usage patterns and preferences.

  • Service Recommendations: Suggesting suitable eSIM plans or features that match your requirements.

Product Development and Service Optimization

  • Research and Analysis: Using aggregated data to understand market trends and enhance our offerings.

  • Feature Improvement: Testing and refining features to provide you with the best possible service.

Legal and Compliance Requirements

  • Regulatory Compliance: Fulfilling legal obligations, such as tax laws and reporting requirements.

  • Protecting Rights and Interests: Preventing fraud, enforcing our terms of service, and protecting the rights of Linked and our users.

Third-Party Data Sharing
We respect your privacy and limit the sharing of your information:
Service Providers and Partners

  • Trusted Vendors: We collaborate with payment processors, cloud service providers, and analytics companies who assist in delivering our services.

  • Data Protection Agreements: All partners are obligated to protect your information in accordance with this Privacy Policy and applicable laws.

Legal Obligations

  • Law Enforcement Requests: We may disclose information if required by law, subpoena, or other legal processes.

  • Protective Measures: Sharing data to protect against fraud, security threats, or other harmful activities.

Marketing and Advertising Partners

  • Anonymized Data Sharing: We may share aggregated, non-personally identifiable information with marketing partners.

  • User Control: You have the option to opt out of marketing communications and data usage for advertising purposes.

Security Measures
Your data security is our priority. We implement robust measures to protect your information:
Encryption

  • Data in Transit and at Rest: We use industry-standard encryption protocols (such as SSL/TLS) to secure data during transmission and storage.

Access Controls

  • Authorized Personnel Only: Access to sensitive information is restricted to employees and contractors who need it to perform their job functions.

  • Authentication Measures: Multi-factor authentication and strict password policies enhance account security.

Regular Security Audits

  • Compliance Checks: Periodic reviews ensure adherence to security policies and legal requirements.

  • Vulnerability Assessments: Regular testing and updates protect against potential threats.

User Rights and Choices
You have control over your personal information and how it's used:
Access and Correction

  • Data Review: You can request access to the personal information we hold about you.

  • Update Information: Correct or update your data to ensure its accuracy.

Data Portability

  • Information Transfer: Receive your personal data in a structured, machine-readable format.

Deletion and "Right to Be Forgotten"

  • Erase Data: Request the deletion of your personal information, subject to certain legal exceptions.

  • Processing Restrictions: Ask us to limit the processing of your data under specific circumstances.

Opting Out of Marketing Communications

  • Manage Preferences: Unsubscribe from promotional emails and adjust notification settings.

  • Do Not Sell My Personal Information: Exercise your right under CCPA to opt out of the sale of personal data.

Data Retention
We retain your information only as long as necessary:
Retention Periods

  • Account Information: Kept for the duration of your account's active status and up to five years after closure.

  • Transactional Data: Billing and payment records are retained for seven years to comply with financial regulations.

  • Usage Data: Anonymized analytics data may be kept indefinitely for research purposes.

Purpose-Based Retention

  • Service Delivery: Information is maintained to provide ongoing services and support.

  • Legal Obligations: Certain data may be retained to fulfill legal duties or resolve disputes.

Children's Privacy
Linked's services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately, and we will take steps to delete such information.
Cookies and Tracking Technologies
We use cookies to enhance your experience:
Types of Cookies

  • Essential Cookies: Necessary for website functionality and cannot be disabled.

  • Performance Cookies: Collect anonymous data on how users interact with our site to improve performance.

  • Marketing Cookies: Used to deliver relevant ads and track ad campaign effectiveness.

Cookie Management

  • Control Options: You can manage or disable cookies through your browser settings.

  • Impact of Disabling: Please note that disabling cookies may affect the functionality of our services.

Third-Party Cookies

  • Analytics Providers: We use third-party services like Google Analytics, which may set their own cookies.

  • Opt-Out Options: Visit the third-party provider's website to opt out of their cookies and tracking.

Changes to This Privacy Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised policy will be posted on our website with the "Effective Date" updated.
User Consent
By continuing to use our services after changes are made, you agree to the updated Privacy Policy. We encourage you to review this policy periodically.
Contact Information
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

We value your trust and strive to protect your data with secure practices. Linked complies with global data protection standards, ensuring your rights are respected. You have control over your data, and we're here to help you exercise your rights.

bottom of page